TeleMental Health & In Office Counseling

300 International Dr. Suite 100

Amherst , New York  14221

©2019 by Marcy Abramsky, LCSW InspireAmind®️ Counseling and Consulting. Proudly created with Wix.com

FAQ's ~ BEGIN

 

 

Contact me today and make a Free Consultation to determine how the idea of identifying and utilizing your strengths, can support you better!

 All In-Person & Technology-Based Counseling Clients are afforded this opportunity to carve out time for a brief consultation to ask questions, discuss services, expectations, and understand the process. We can verify that your need falls into my area of practice. If everything is a GO.....

Whether you select online or office sessions, we  CELEBRATE  you, in taking your first BIG step as you BEGIN...

Frequently Asked Questions FOR ALL CLIENTS only office and online are labeled.

OFFICE

Office visits take place in a professional but comfortable setting. I am able to maintain privacy by confidential voicemail, and encrypted email. Meeting only by appointment makes it less likely to experience waiting time. Ample parking parking for clients with appointments, make office visits simple, and comfortable to schedule and attend.

 

ALL CLIENTS

What if I have a question prior to our next session?

For non-emergency needs, clients can message through the secure portal within your own account or call. 

If you are not a client yet, feel free to use the secure email InspireAmind.net@protonmail.com

For your safety, if you have an emergency please call 911 or go to the nearest emergency room. 

 

 

What if I don't know how to fill out the paperwork

I will send you a very easy couple of forms to fill out for online, and the same for office. If you have difficulty we can work together! I will also send step by step directions- this is so whether you are in the office or on a video session, we have little to do in that department. I choose to focus on you. That is why I have simplified my forms to make things less difficult for my clients. We can discuss things at our consultation, and you can ask as you need through your portal or HIPAA secure email.

 

ONLINE

What is Telehealth?

Telehealth is the use of video and audio technologies to support long-distance services between providers and their clients.

For general communication, forms, and sessions 

I use a practice management program that to organize my appointments, notes, and billing (secure credit card payment). It is HIPAA compliant and secure.

How do I join our session? Easy~ Look below

It’s as easy as clicking the unique shared link that I will send to you.

There are no apps to download. 

Join your session from a mobile phone, tablet, or computer.

Just click, enter your name, and Join.

 

Do I need a specific internet browser? No Big Deal~ All the major browsers

If you’re using a Desktop or Laptop, these are recommended:

  If you’re using a tablet or mobile phone, these are recommended:

  • Android - Google Chrome

  • iOS 11 or newer (iPhone or iPad) - Safari

 

 

Other Info...not much

  • Shut down all background applications to ensure Telehealth receives the majority of your internet’s bandwidth, especially applications that use your camera.​​